Monument Tools
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Jonathan Collier:
We have been using Synel Timekeeper 2000 for more than 2 years. We were looking for a system for both Time and Attendance and Job Costings - the Timekeeper 2000 is perfect in both respects.
We are amazed at the amount of time and money we now save using the system. The Time and Attendance side tracks holidays, hours worked, payroll etc - whilst with the Job Costing side of the software we can now track employee performance and we also know how much labour Work-in-Progress we have - great news for our monthly accounts.
We also use the SY-780 biometric terminals with a barcode reader, reading over 550 different labour operations. The biometric terminals are excellent as no-one yet, has forgotten to bring their finger to work! We estimate that we have reduced our old workload from one person working full time on our T&A and Job Costings down to about ½ hour per day.
Without doubt the system has paid for itself over and over already.
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English Rose Hotel
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Richard Vinson, IT Manager:
English Rose Hotels are a chain of luxurious charming hotels. Each of our hotels is renowned for the warmth of its' welcome and quality of service. English Rose Hotels have been using Synel Hardware and Software since 2003. We have installed Time & Attendance Biometrics (fingerprint) Terminals and Access Control to internal doors to prevent abuse, and secure the premises. We are happy with the products and service of Synel and looking to extend the system to more hotels in the future.
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James T. Blakeman & Co. Ltd
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Cherry Ward:
James T Blakeman & Co. Ltd has been manufacturing sausage and meat products in Stoke-on-Trent since 1953. It currently produces over 12,000 tones a year for the UK catering, fast food and fish and chip shop markets, as well as servicing an expanding export market.
Blakemans have installed a Synel Time Log System to make the calculation of staff hours and holidays more efficient. In addition to removing the need for manual clock cards by automatically calculating staff hours, the system also allows managers to monitor the location of staff away from their desks.
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Rosser & Russell
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Richard Thomas, Business Systems Manager:
Rosser & Russell Building Services Ltd, a member of SGE Group of companies.
"The construction industry faces a number of challenges in monitoring Time & Attendance, not only in the remoteness and working conditions of our sites, but also the union agreements that govern operatives' pay. When looking for a system we were delighted to find that Synel Industries not only understood these issues but could give references from other customers doing very similar things."
"Timekeeper is not designed specifically for our needs, but the incredible built-in flexibility has allowed us, with patient support from Synel Industries, to meet our sometimes weird and wonderful needs. The service has been excellent, and it has been a pleasure to find a systems house that genuinely believes in service."
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Ross Ceramics - Part of the Rolls-Royce Group
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J. Armstrong, IT Systems Administrator:
Ross Ceramics Ltd is a manufacturer of ceramic cores supplying the world's major aerospace and IGT super alloy foundries.
"We have been using Timekeeper for almost five years now. Until last year however we had been using Timekeeper solely to keep track of staff absences and timekeeping. Due to a downturn in the industry last year we had to restructure the administration and accounting function. Using our existing systems and utilising their functionality further we were able to reduce the administrative resource required to administer the payroll function.
After working closely with Synel we now use Timekeeper to its full capabilities and export the data weekly to send to the Finance Service Centre at Rolls-Royce who then process our payroll for us. We were astonished to see the functionality of Timekeeper and the way it could be adapted to our requirements. We now have plans to roll it out to our other two sites before the end of the year."
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Volvo Penta Europe
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Roy Baldwin:
"We are really pleased with the new TimeLOG attendance recording system that Synel Industries have installed for us recently. We would like to say thanks to the Synel Industries staff for a job that was carried out in a very professional way, which did not interrupt our daily work schedules. We would not hesitate to use Synel Industries again for any future projects."
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QED Business Systems
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Chris Thomas:
"The Synel Industries system is better than I had expected a security system to be. The engineers were all excellent, reliable, tidy and worked the hours we asked. They worked easily and comfortably with third party suppliers. The software training was carried out by a very knowledgeable, experienced Synel Industries trainer. The Falcon software is simple and easy to use and administer. In fact, the complete system is tremendous value for money."
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Fridays Ltd
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Jim Davis, Group Central Purchasing Manager:
Leading supplier of fresh food products.
"The group comprises some 350 employees spread over several different sites, each with its own set of working rules and employment agreements."
"Monitoring Time & Attendance across the group gave us a number of challenges in the remoteness of some sites, combined with the flexible nature of many of the employees' working arrangements."
"Timekeeper offers a structured approach to the recording of Time & Attendance, which gives us the information we need to manage the business effectively. All the employees are using the fingerprint (Biometric) terminals happily."
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Bin Hindi Informatics W.L.L., Bahrain
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A.Aziz A Bin Hindi, General Manager:
Bin Hindi Informatics W.L.L. is Synel Industries exclusive authorized distributor and service provider for Bahrain, Saudi Arabia, United Arab Emirates, Kuwait, Qatar and Oman.
"I just wanted take a moment to let you know what a pleasure it is dealing with both you and your company. The level of professionalism exhibited by both yourself and your staff in Synel is to be admired. The support you provide is very helpful and noticeable... Again, thank you for your continued support and for the manner in which you conduct it."
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