Workforce Management Solutions for the Hospitality Industry

, | 30th November 2018

Stay on top of things in the hospitality industry with effective time & attendance systems from Synel UK

table-1638826_lowIt’s not easy being a hotel manager. With many hotels and even private homes opening up to people through innovative online platforms, the competition is only getting tougher by the day. Customer satisfaction needs to be your top priority – with social media platforms being at the centre of people’s lives, one bad review is capable of having devastating effects on the reputation of your hotel.

Adding to all of these challenges is the fact that your workforce is constantly changing – the number of staff you need one day might be entirely different from how many you need the next for a wedding party you are hosting. With the need for different service staff, including chefs, waiters and hosts varying on a daily basis, it can be hard to track your employees’ schedules without going into overtime and exceeding your labour budget. However, manually monitoring these processes can become too tedious and time-consuming.

The answer to effectively managing processes related to human capital and cost of labour is automation.

With Synel’s cloud-based time and attendance systems, tracking and streamlining employee timekeeping and scheduling becomes a breeze! What’s more, through this automation, you get the time to focus on the quality of your service delivery,  without having to worry about labour costs spiralling unexpectedly.

Stay Organised

Planning and monitoring the activities of different departments and organising seasonal events like special celebrations requires a sophisticated and efficient workforce management system.

Synel UK offers you the best alternative to manual organisation of employee shifts. TimeLOGWeb, our Employee Scheduling Software, can assist you in assigning the most suitable people for each activity, ensuring efficiency of operation every day.

Stay within Budget

With Synel UK, you have access to real-time data, so you can make decisions before a specific client, task, site or proposed schedule exceeds your labour budget.

You can also set up alerts to notify you minutes before an employee exceeds his/her schedule and goes overtime.

Stay Compliant

Unpaid overtime tops the list when it comes to causes of wage and hour lawsuits in the hospitality industry. With Synel’s time and attendance software, you can stay compliant with relevant labour laws… and have the data on hand to prove it.

Synel’s real-time tracking and monitoring help in maintaining overtime compliance and our automated processes help in calculating employees’ pays, depending on the regular and overtime work they have done.

Stay In Charge

The hospitality industry is completely dependent on its employees – their late arrival or absence can severely impact the service that your customers receive.

With an exceptional reporting system and a ‘Schedule Tracking’ feature, Synel UK helps you see exactly which employees are clocking in/out on time, early or late. You can also easily see which employees aren’t showing up at all – and take action accordingly.

Stay Germ-Free

We know how important food hygiene is – especially at restaurants. Synel UK provides a series of touch-free, stylish biometric clocking machines such as the Synergy – T Biometric Touch which ensure that your employees do not come in contact with devices that could transfer harmful bacteria to the employee’s hands and thence to food.

These devices can also be easily integrated into your systems and do not visually stand out too much. They blend in with any type of hotel or restaurant business.

Whatever your business in the leisure and hospitality industry, Synel UK has a solution that matches your need! Get in touch with us for a free demo today.


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