Since 1990

We Make Every Minute Count

For over 30 years, Synel has bridged the gap between your physical workforce and your digital operations. From complex payroll rules to secure door entry, we provide the hardware, the software, and the engineers to make it work.

The End-to-End Difference

Most providers sell you software or hardware. We deliver both — and install it ourselves.

Most workforce management companies fit into one of two boxes: software firms that don't understand hardware, or box-shifters that sell devices without understanding your payroll rules.

Synel is neither. We develop our own software, manufacture our own hardware, and employ our own UK-based engineers to install and maintain it. When something needs fixing, you call us — not a chain of subcontractors.

30+
Years in the UK
100%
In-house engineering
1
Call to fix it
Our Purpose

Connect access control, time capture, and payroll into one joined-up system

The physical reality of a workforce — people entering buildings, working shifts, taking breaks — often doesn't match the digital reality in the payroll system. That gap costs money, creates compliance risk, and wastes time. We close it.

01

Time Theft

"Buddy punching" costs UK businesses millions annually. Biometric verification from Synel eliminates it.

02

Payroll Errors

Manual calculations lead to overpayments, underpayments, and tribunal risk. Our Rules Engine handles it.

03

Compliance Risk

GDPR, Working Time Regulations, KCSIE safeguarding — we build compliance into the system, not bolted on after.

The Synel Standard

What We Stand For

Accuracy

Payroll should be right, every time. No guesswork, no manual workarounds. Our Rules Engine handles the complexity so your team doesn't have to.

Security

Privacy by design. We don't store fingerprint images — we store encrypted mathematical templates that can't be reverse-engineered. Full GDPR compliance, built in.

Accountability

We own the solution end to end. If a barrier doesn't open or a shift doesn't sync, you call us. No finger-pointing, no third-party runaround.

Associations & Accreditations

ISO 9001
Microsoft Gold Partner
SafeContractor
Incensu
LACA
Our Journey

30+ Years of UK Workforce Innovation

1990

Synel UK established. First UK installations for manufacturing and logistics clients.

2000s

Expansion into education, healthcare, and multi-site enterprises. Launch of biometric solutions.

2010s

Cloud-first Synergy platform launched. Partnerships deepened with Sage, SAP, Iris, and Cascade.

2020s

New investment and acquisition. Emergency Mustering launched. Enhanced UK engineering capability.

Our People

Real Experts, Right Here in the UK

Unlike competitors who rely on offshore call centres, our support and engineering teams are local. When you call, you speak to someone who knows the product — and probably installed it.

Senior Management

Stewart Mackenzie
SM

Stewart Mackenzie

Director of Customer Operations

Heads up Customer Success and Support, making sure customers get the most from Synel's systems and enjoy a smooth experience from day one.

That means building long-term relationships, resolving issues quickly, and working with the team to keep things running without a hitch. Behind the scenes, he works on the operational and technical side of customer success — improving workflows, streamlining onboarding, and making sure platforms are set up to meet each customer's needs.

When not at work, he's listening to podcasts about history, all things veggies, and reading espionage novels.

Heath Burne
HB

Heath Burne

VP Sales

25 years at Synel, responsible for the new business team and considered a Subject Matter Expert in Workforce Management, Biometrics, and Security Access Control.

He says what motivates him most is the drive for success and the satisfaction of helping Synel and its prospects and clients achieve their respective goals. Passionate about helping businesses invest in new technology and processes that save them time and money.

"Over the years, I've seen how my experience contributes to the company's culture of innovation and growth. What I enjoy most about my job is meeting new people and visiting diverse businesses, which keeps every day interesting."

Outside of work, Heath is a keen swimmer and movie buff.

Wojciech Wydrych
WW

Wojciech Wydrych

Head of Engineering

Oversees engineers, maintains high service standards, and ensures clients are delighted with their hardware installations, including access control.

With a master's degree in engineering (MSc), he made the unconventional choice to specialise in Human Resource Management, combining his aptitude for technical, analytical thinking with his keen interest in human behaviour.

For 17 years, Wojciech has been coordinating projects, sharing ideas, and supporting the team in tackling challenges. What keeps him going is the variety of tasks and the supportive atmosphere.

Outside of work, he enjoys staying active by walking, cycling, hitting the gym, and unwinding with a good book or movie. His motivation comes from happy clients, professional colleagues, and steady progress — no heroics, just small wins.

Dan Shmidt
DS

Dan Shmidt

Head of Product Development

A career built on building — from civil engineering roots to leading cross-functional teams for global companies like NTT Data, EE and T-Mobile.

One of his most rewarding experiences was helping to build an early-stage startup from the ground up. As a founding member, he was part of a team that grew from 5 to 30 people, secured three rounds of funding, and successfully launched their first platform-as-a-service solution.

As Head of Product Development at Synel UK, he is passionate about creating smart, practical solutions — giving leaders clear visibility into their workforce, ensuring accuracy and accountability, and providing tools that deliver genuine insights into efficiency.

When Dan is not focused on product development, he loves getting outdoors. Hiking, running, and cycling are his go-to activities. Recently, he had a memorable three-day trip cycling the Kent coastline.

Noam Sarfati
NS

Noam Sarfati

VP Projects & Customer Delivery

Leading high-value projects and driving customer success, specialising in agile delivery and building strong client relationships.

With an MSc in Industrial Engineering, Noam blends strategic vision with hands-on leadership to create high-performing project teams that deliver results.

Outside of work, Noam is a member of the UK Wine Guild and a passionate supporter of the arts, theatre, and opera, as well as an avid painter and art enthusiast.

Technology Partners

Synel System Integrations & Accessories

The best partner solutions from our decades of research & development.

Oracle
Microsoft Windows
Microsoft 365
Allegion
Suprema
Box.com
iSAMS
SIMS
ISS
Novazion

Ready to Talk?

Book a free discovery call with our UK team. No pressure, just practical advice.