Synel’s Technical Support

Our friendly Technical Support team is here to help you with any software or hardware needs — handling all troubleshooting, maintenance, support, and service requests.

In addition, the support team offers product consulting, installation, on-site training, and engineer call-outs. Every call is important to us.

Our help desk is open from 09:00 to 17:30, Monday to Friday, excluding banking holidays.

Please note; that during the festive season, our help desk will close at 14:00 on Christmas Eve, and will re-open at 09:00 on the first business day in January.

If your company is covered by our support contract, your call will be logged, and you will be given a reference number.

If your company is not covered, please let our team know.