Technical Support
Synel’s Technical Support
Our friendly Technical Support team is here to help you with any software or hardware needs — handling all troubleshooting, maintenance, support, and service requests.
In addition, the support team offers product consulting, installation, on-site training, and engineer call-outs. Every call is important to us.
Our help desk is open from 09:00 to 17:30, Monday to Friday, excluding banking holidays.
Please note; that during the festive season, our help desk will close at 14:00 on Christmas Eve, and will re-open at 09:00 on the first business day in January.
If your company is covered by our support contract, your call will be logged, and you will be given a reference number.
If your company is not covered, please let our team know.
Help Centre
Log a support call and browse the Synel UK knowledge base:
https://desk.zoho.eu/portal/synelindustriesuk
Contact Info
- Phone: +44 208 900 9991
- E-mail: [email protected]
Live Support with LogMeIn Rescue
https://secure.logmeinrescue.com/Customer/Code.aspx
Fingerprint Enrolment Guide
https://www.synel.co.uk/wp-content/uploads/2019/12/Fingerprint-Guide.pdf