Technical Support

Synel’s Technical Support

Our friendly Technical Support team is here to help you with your software and hardware issues. Our dedicated team handles all troubleshooting, maintenance, support and service. In addition, the support team offers services such as basic consulting services, installation, on-site training, and engineer call outs.

Every call is important to us.Our help desk is open from 08:30hrs to 17:30hrs, Monday to Friday, excluding banking holidays. Additional support services are available by negotiation.

If your company is covered by our support contract your call will be logged and you will be given a reference number. If your company is not covered, please let our team know.

Help center

Click here to log a support call and browse knowledge base

Contact Info

Support in Real Time

Team Viewer

Fingerprint Enrolment Guide

How to disinfect Synel Devices Guide

Book a Consultation