Stop living between broken hardware and failed data exports.
When a third-party biometric terminal fails to sync with your HR software, IT gets the support ticket. Synergy eliminates the hardware-software split. We give you robust infrastructure, an Open API, and a documented data exchange, backed by a single supplier who owns every layer.
- Open API and native ERP integrations
- 99.9% uptime SLA, offline-resilient hardware
- Cyber Essentials Plus certified
We process the complexity. You get clean data.
Most time and attendance systems dump raw clocking data into your ERP and force your payroll software to calculate complex shift rules. Synergy is the processing engine that sits before the data hits your business systems.
Raw Capture
Data is captured at the source via our biometric terminals, web portals, or the geofenced Synergy App.
The Rules Engine
Our platform applies your organisation's shift differentials, overtime thresholds, and union rules automatically.
Upstream Integration
Perfectly calculated net-hours flow into your ERP, HR, or payroll system via native export or our Open API.
One support call. Zero finger-pointing.
The workforce management market has a critical hardware-software split. Software vendors blame hardware manufacturers when a terminal goes offline, and IT gets stuck in the middle. Synel develops the cloud platform, manufactures the terminals, and employs our own UK engineers to install, commission, and maintain your system.
- Ticket 1: software vendor
- Ticket 2: hardware manufacturer
- Ticket 3: third-party installer
- Ticket 4: network / integration partner
- Own cloud platform & API
- Own UK-manufactured terminals
- Own UK engineers for install & break-fix
- Single support line & contract
Built for high-stakes compliance environments.
You shouldn't have to compromise your security posture to deploy a new operational system. Here's what your due diligence team will want on paper.
Documented service level, monitored continuously, applies to the cloud platform.
Independently audited annually. Your IT due diligence process is a form-fill, not a project.
Doors and terminals operate on cached permissions when the network drops. No gaps in the audit trail.
4,000 employees integrated into existing ERP architecture
Synel managed the entire technical pre-sales and API integration process. We had a clean go-live with zero post-implementation IT support tickets.
Ready to review the technical spec?
Skip the sales pitch. Talk directly with our engineers about your current architecture, integration gaps, and due diligence requirements.