Synel's Technical Support
Our friendly Technical Support team is here to help you with any software or hardware needs — handling all troubleshooting, maintenance, support, and service requests. In addition, the team offers product consulting, installation, on-site training, and engineer call-outs. Every call is important to us.
Monday – Friday, 09:00 – 17:30
Excluding UK banking holidays. During the festive season, the help desk closes at 14:00 on Christmas Eve and re-opens at 09:00 on the first business day in January.
Contact Us
If your company is covered by our support contract, your call will be logged and you will be given a reference number. If your company is not covered, please let our team know.
Help Centre & Resources
Log a support call, browse our knowledge base, or download guides for your Synel devices.
Need a new system or upgrade?
Speak to our sales team about expanding your Synel setup.