Synergy Venue is a visitor registration system that has been specifically designed to support hospitality sector businesses record the required visitor data that they are now required to by law.
Synergy Venue is perfect for all hospitality business including, hotels, restaurants, bars, public houses, health and sports & travel and tourism.
Whilst the NHS COVID-19 ‘Test and Trace’ App is available, not every visitor to your venue will have a device that can use it. With this in mind, Synel has launched an easy to use system to record the essential data that is required by law to collect from all visitors.
Benefits of Synergy Venue for Hospitality Venues:
- Easy to set-up software application that runs on Android and iOS devices.
- A customer or staff member can quickly enter the required details onto a dedicated tablet using our software application (iOS or Android) via an easy to use Graphical User Interface (GUI).
- You can use your own tablet, or purchase a complete package from Synel.
- Simple software that stores all data securely in the cloud and complies fully with GDPR regulations.
- Easy to download reports of all visitors via an on-line portal, should the data be requested from authorities.
- Specific pre-requisite questions can be added as part of the registration process, if required.
- All data is backed up and highly secure.
It is a legal requirement in England that venues in hospitality, the tourism and leisure industry, close contact services and local authority facilities must:
- ask every customer and visitor to provide their name, contact details and record the date, arrival time and departure time (where possible).
- keep a record of all staff working on their premises and shift times on a given day and their contact details
- keep these records of customers, visitors, and staff for 21 days and provide data to NHS Test and Trace if requested
- display an official NHS QR code poster from 12 April 2021, so that customers and visitors can ‘check in’ using this option as an alternative to providing their contact details
- adhere to General Data Protection Regulations (GDPR)
(Source: gov.uk website)