Maximise quality-driven services at minimum cost

The key to customer satisfaction lies in the skill of the workforce involved in the service sector.

Employee productivity standards are directly proportional to customer satisfaction levels!
Customer satisfaction is the mantra for brand development, sales improvement and business growth.

No country can escape the endless cycle of economic inflation and recession. But what matters is how efficiently a country recoups from the hits it takes.

Stay on top of things in the hospitality industry with effective time & attendance systems from Synel UK

It is imperative for employers to adopt a balanced approach towards attendance management. Employees are the lifeblood of any company. Therefore, when employees are absent from work for long periods of time, it has an impact on its business.

If you manage an organisation in the healthcare sector, you know that patient care is a 24×7 commitment. Irrespective of the size of your healthcare company, managing your employees’ schedule and mapping them to the correct patients is always challenging.

The Mobile Workforce Drives Business Mobility

Business today is fast paced, with market opportunities transcending across time zones and locations. In order to support partners, suppliers and customers dispersed across the globe, the workforce has become more mobile, and work happens wherever business takes place.

Purpose of Access Control in Educational Premises

At its most basic level, access control is a system for enabling or preventing persons from entering or exiting a location – whether it is a website, room or a cupboard.

Fire disasters can be harrowing even for onlookers completely disconnected from the tragedy itself. The images from the Grenfell Tower disaster, for example, still traumatise us today!

How to manage seasonal employee vacations through efficient scheduling

Who created a single summer vacation season for the entire year? bemoans the HR Manager and business owner in the busy vacation season. It can often feel that all employees choose the same week or period to take time off!

A biometrics-enabled time and attendance system is a quick and efficient way for working professionals to record the time at which they log in and out of work, minimising effort and maximising convenience.

An increasingly large number of companies around the world are looking to increase profits by better managing their available resources, in order to better carry out day-to-day tasks and operations.

Tracking and accurately assigning costs specifically to particular jobs is harder than it sounds. Job costing is a technique of costing where the amount of work done is calculated in the form of the number of jobs completed.

It’s hard to convince your child to get up, get ready, and get to school! Yet school absence is extremely serious, and can even be considered a legal offence.

The Centre of Economic and Business Research (CEBR) brought out a new report in 2017 studying the impact of workplace absence on the UK economy. As much as GBP 18 billion is lost every year in potential and productivity. Every year since 2011, workplace absences, and the associated costs, have been rising here in the United Kingdom.

Schools – a space for learning. In an ideal world, schools’ greatest concerns would be bringing children’s minds to the pathways of knowledge. Teachers would focus on education. The greatest threat would be students cheating on examinations!

Have you ever heard of the phrase ‘scheduling abuse’? It’s something that happens all the time as teams grow larger and the number of independent and temporary workers increases, and it’s not pretty.

UK is the third most cashless society in the world, after Canada and Sweden, which were found to be ahead of the trend in discarding cash.

Recently, health officials have said “Britain needs to go on a diet”, releasing new official calorie guidelines to help the nation lose weight.

From smoking breaks to answering your mobile…

100% productivity is an impossible goal for most employers with all the ‘interruptions’ that keep staff from their desks throughout the day. How much all these stoppages cost in reality? Let us discover the most frequent reasons for work interruptions and how much they cost to an average business.